Two qualities to look for in an IT security provider for law enforcement agencies

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Michael Coppola is always happy to share advice and updates on the technology that his company provides to the leading law enforcement agencies in the country. Many people think that to be a service provider for said agencies requires a lot of accolades and qualifications. This may be true to a certain extent, but as Michael shares, you need to especially have these two qualities in a service provider to make things count.

1. Culture centric

Many IT security providers have the means to make things work in terms of the continuously developing technology, shares Michael Coppola. Of course, anyone can claim to be cutting-edge as far as advancement is concerned, and they can probably give each other a run for the money. However, what providers have is the exact culture in law enforcement agencies. Simply put, a company whose bulk of workforce has formerly served in law enforcement knows what it takes to make things work, especially at the notoriously fast pace in law enforcement operations.

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2. Experience

Having a robust technology to support law enforcement is already quite an achievement in itself. Law enforcement agencies have complex needs because of the level of work that they do. And yet, having the tech pedigree can only bring you to the front door. Experience matters in this arena, especially in the areas of officer safety, agency efficiency and reliability. Companies bring to their clients a vast wealth of resources that have not only the technology experience but also the experience as a security policy user, administrator, and instructor, among others.

Michael Coppola began his career as an EMT with the Hackensack Volunteer Ambulance Corps and later worked as a volunteer firefighter with the Rochelle Park Fire Department and West Paterson Fire Department. He now owns and operates an IT company . For more about Michael, visit this page.

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